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Mon - Fri: 8:00am to 5:00pm

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Faq

OUR TERM & CONDITION

Customer is required to read, understand, and agree to the Term and Conditions before using our service.

FOR FCL -CY/CY
-Deadline payment: Before 5 days from ETD for EXP, Before 5 days from ETA for IMP, Invoice Date for logistics service. The late payment charge will be as cost of the carrier policy or base our agreement between you and Perfect Link if contract signed. 
– Above charges are applied for new & general goods only.
– Rate subject to 8% vat, space & equipment at the booking time. The deadline cargo will be not accepted by any Carrier service.
– Rate subject to change immediately without prior notice as per carrier rules and this is out of our control.
– In case vessel delay, the rate will be applied based on the actual vessel ETD only.
– Above charges are not included local both of ends, exp-imp tax, demurrage, detention, storage, inspection request by customs, cargo insurance, lift on/off, loading, unloading both of ends & other arising charges not due to Perfect Link ’s fault will be collected back-to-back as invoice of related parties.
– In case of Shipment returned to the POL, Perfect Link is exempt from liability, the shipper/booking party will be bear for the arisen charge if any.
– For shipping term ( CY-CY /FCL/FCL) Perfect Link is the agency of the carrier only, the terms and conditions are based on the Agreement between you and Perfect Link and must be subject to the policy and rules of the carrier service.

 

 

For inland service:


– Free time for Load/unload” 8h for FCL from the truck arrived Customer WH as agreed. After freetime the arisen will be : 90USD per truck/ per forward per time/day.
* Note for picking up container in HCM port area, the port for pick up & return should be in Cat Lai & ICDS, other terminal will be add extra charge:  Dong Nai, Binh Duong, Tan Thuan Depot: Surcharge: 300.000vnd (15usd) per cont, Vict port: Surcharge: 500.000 vnd (25usd) per cont,  Hiep Phuoc port: Surcharge: 1.000.000 vnd (50usd)/cont
* Note for picking up container in HPH port areal:  In case, pick up or return empty container at: Lach Huyen: 400.000vnd (20usd) per cont
Please understand that the above regulations are only quoted according to domestic transport law, international maritime law, for the purpose of avoiding unnecessary mis-understanding for customers in the application of the price list. We always accompany customers with any arising case, if any, to solve as well as support the best interests of customers.
Should you have any question, kindly don’t hesitate to contact us anytime!